911 Callers Are a Joke in Broward County
Don't know what day it is? Look at a calender. Don't call 911
By TODD WRIGHT
It appears residents in Broward County have their definitions for "nonsense" and "emergency" mixed up.
According to the Broward Sheriff's Office call center, nearly half the 911 calls they receive are for things not quite a life or death situation - unless you consider a fast food order an emergency...
..."'My toilet's overflowing, what do I do?' That's my personal favorite," BSO Sheriff Al Lamberti said.
While it's a stretch, a busted toilet at least could, conceivably, be considered an emergency. But there is no rationale for the number of calls that sound something like this:
"I ordered chicken nuggets and they don't have chicken nuggets," one woman called 911 to report.
The fast food offenses are usually the most common and often the most annoying because people think it's really an emergency worthy of 911, one operator said.
"Screaming in my ear, 'I wanted the sausage, and he gave me the burrito!'" April McGill recalls from one call. "She's trying to force me to eat something off the menu that I don't want!"
The penal code hasn't quite addressed customer service in the fast food industry, but that hasn't stopped Broward residents from picking up the phone and calling the police. People have asked for police escorts, rides to the liquor store and instructions on how to make meatballs.
One woman even called to ask what day it was....
Unsurprisingly, Obama got 67 percent of the vote in Broward County.